Wind Creek Casino Wetumpka Reopening

• Wind Creek Casino Wetumpka Reopening Hours
• Wind Creek Casino Wetumpka Reopening Reservations
• Wind Creek Casino Wetumpka Alabama Website

Bethlehem, PA, April 28, 2020

It’s been forty-five (45) days since we voluntarily closed our doors in response to the COVID-19 outbreak. A verycommon question heard frequently is “When is Wind Creek going to reopen?” And it comes from both guestsand team members in equal parts!

So, when will we reopen?

Wind Creek Hospitality said all three Alabama casinos will reopen with safety changes. The casinos had been closed because of the COVID-19 outbreak. Masks or face coverings will be required for everyone. Wind Creek said in a news release that all of the properties will be limiting the number of guests on the casino floor. Wind Creek Hospitality is an authority of the Poarch Band of Creek Indians. Wind Creek Hospitality manages the Tribe's gaming facilities including: Wind Creek Atmore, Wind Creek Wetumpka, Wind Creek Montgomery, Wind Creek Bethlehem, Wa She Shu Casino in Nevada, Renaissance Aruba Resort & Casino, Renaissance Curacao Resort & Casino. April 28, 2020 A message from Wind Creek CEO, Jay Dorris about our plans for reopening our resorts and Casinos It’s been forty-five (45) days since we voluntarily closed our doors in response to the COVID-19 outbreak. A very common question heard freque. As the state's stay-at-home order transitions to a safer-at-home order which goes into effect 5 p.m. Thursday, a strategy has been released for reopening Wind Creek Wetumpka and Wind Creek Hospitality's other casinos.

We don’t have a date yet, but I assure you, it will be the very first moment that we can provide guests and teammembers a fun and exciting experience without taking irresponsible public health risks. Our team is workingthrough many solutions and our plans are coming into focus.

Just like professional sports, restaurants, office buildings and amusement parks, you’ll see changes at WindCreek when we reopen. Like other businesses, we will be limiting the number of guests, stepping up thefrequency and intensity of sanitization, and increasing the use of PPE by our team members. We’ve beenworking diligently for the past few weeks to develop these plans, and we continue to fine tune them based onnew data from authorities. Once the details and our full reopening plans are ready, we will publish them on ourwebsites, our online casino (WindCreekCasino.com), and our social media outlets. And let’s be clear –throughout this process plans change as new information becomes available. So all of us need to be flexible aswe work our way through these times.

If the number of questions from our guests is any indication, I am sure demand for the Wind Creek experiencewill be high when we reopen. While I wish we could safely swing our doors open and invite everyone in all atonce, our reopening will be conducted in phases.

We will begin with a “soft reopening,” where we will invite small groups of guests to visit our properties to testout some of our new policies and procedures and ensure that they’ll work on a larger scale.

Once we believe we can accommodate more guests, we will reopen to the general public. We will still beoperating at reduced capacity and we don’t want the excitement of visiting our property spoiled due to waitingin line to get in. So we will offer a new reservation system for casino visits. This system will allow guests to“reserve” a day and time in advance and will allow us to always keep the number of guests and team memberson property and on the casino floor at a safe number. Please expect more information on this system soon.

Upon re-opening, you’ll notice reduced capacity in our restaurants to ensure proper distance. We will also bemaking changes to self-service areas of food service, limiting the number of guests in retail outlets, limitingsome services in our spas and fitness facilities, and making some changes in our hotels, valet parking, pools, bellservice, and other entertainment venues.

We will continue to consult with health, regulatory, Tribal and commonwealth agencies so we can provide youand our team members the escape and fun environment expected from Wind Creek. Those same authorities arehelping inform our decision about the proper time to reopen. While it won’t be this Friday, May 1st, as you mayhave heard or read, we hope it will be soon.

Wind Creek Casino Wetumpka Reopening Hours

When we reopen, our goal is to have a plan that will provide a smart and measured approach. It probably won’tbe perfect, and it will evolve once put into practice. But just as we erred on the side of caution for the health ofour guests and team members when we chose to close before government shutdowns went in place, we will useour own best judgment on when to reopen in order to protect the well-being of our team members, guests andsurrounding communities

Thank you for your continued support through this period. We look forward to seeing you in the very nearfuture at one of our Wind Creek properties. Stay safe.

Jay Dorris
President and CEO
Wind Creek Hospitality

Wind Creek Casino Wetumpka Reopening Reservations

Wind Creek Hospitality now open

Published 12:00 am Wednesday, June 10, 2020

Wind Creek Hospitality is excited to announce that it is reopening all three of its Alabama based resort properties over the next two weeks. A soft opening to small groups of invited guests begins Thursday, June 4th followed by a public opening for the “new” full operation on Monday, June 8th.
New policies to ensure that guests can enjoy themselves safely include temperature checks for all guests & employees, and masks or face coverings will be required for everyone. Guests are asked to bring their own mask. Players who do not have their own mask will be able to acquire one on property for a small donation supporting local first responders, health care providers, and COVID Patient relief funds. Lastly, smoking will only be allowed in designated spots separate from the gaming floor, restaurants, and other public areas.
To accommodate social distancing, all of the properties will be limiting the number of guests on the casino floor; this “new” capacity is roughly one-third of normal operations. All locations are employing increased distances between tables in dining venues and clearly marking appropriate distances near hotel check-in, player services, and other areas where lines historically formed.
Upon reopening, the casino floor will be open to the public for four (4) sessions each day and deep cleaning will be conducted between sessions. These deep cleaning efforts are in addition to the cleaning of each machine before and after every guest.
Once Wind Creek properties open for general admission on June 8th, special waiting areas will be available for guests at each property if a property is at capacity. For those who want to plan ahead, Wind Creek is introducing a new reservation system that lets guests make a reservation for a particular session up to fourteen (14) days in advance. According to Jay Dorris, CEO & President of Wind Creek, “Just like your favorite restaurant on a Friday night, a reservation isn’t required. But if you absolutely want to join us on a given day and time, reservations are available.” With limited capacity, demand is sure to be high; by encouraging guest to reserve a visit, Wind Creek is hoping to eliminate any lines that make it difficult to maintain a six-foot distance.
The reservation system will be open to guests by June 3rd by visiting www.WindCreekCasino.com. Reservations can also be made by calling (866) WIND-360 [866.946.3360] or a casino host.
Details about all safety protocols are available at www.WindCreekStandard.com.
Wind Creek Hospitality is an authority of the Poarch Band of Creek Indians. Wind Creek Hospitality manages the Tribe’s gaming facilities including: Wind Creek Atmore, Wind Creek Wetumpka, Wind Creek Montgomery, Wind Creek Bethlehem, Wa She Shu Casino in Nevada, Renaissance Aruba Resort & Casino, Renaissance Curacao Resort & Casino, WindCreekCasino.com as well as racetracks in Alabama and Florida.
The Poarch Band of Creek Indians is the only federally recognized Indian Tribe in the state of Alabama, operating as a sovereign nation with its own system of government and bylaws. The Tribe operates a variety of economic enterprises, which employ thousands.

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Wind Creek Casino Wetumpka Alabama Website

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